Privacy Policy

Learn how Prep French Classes collects, uses, stores, and protects personal information across our website, inquiries, and educational services.

Privacy Policy

Prep French Classes respects your privacy and is committed to handling personal information responsibly. This page explains what we collect, why we collect it, how we use it, and what choices you may have when you interact with our website, our team, and our educational services.

1. Scope of this Privacy Policy

This Privacy Policy explains how Prep French Classes collects, uses, stores, shares, and protects personal information when you visit prepfrenchclass.com, contact us, request information, enroll in a course, attend a demo, or otherwise interact with our services.

By using our website or submitting your information to us, you acknowledge that your information will be handled in accordance with this Privacy Policy and any applicable laws that govern the service relationship.

2. Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, preferred course, learning goals, language preferences, messages, and any other details you choose to share with us.

If you enroll in a course, we may also collect enrollment-related details such as course selections, payment status, attendance-related information, class progress, and communications required to deliver our services.

We may automatically collect limited technical data when you use the website, such as device type, browser type, pages visited, referral sources, IP-related information, approximate location data, and website usage patterns.

Contact details you submit through forms, WhatsApp, Instagram, email, or direct inquiry
Course and enrollment details needed to deliver classes and student support
Transaction or payment-related status information provided through our payment workflows or service providers
Technical and analytics information used to understand website performance and user behavior

3. How We Use Information

We use personal information only for legitimate business and service-related purposes connected to operating Prep French Classes and supporting students and prospective students.

Responding to inquiries and demo requests
Advising you about suitable courses, schedules, and fee options
Processing enrollments and coordinating onboarding
Delivering classes, student communication, reminders, and support
Maintaining records related to student progress, course participation, and account history
Sending administrative updates, important announcements, and service-related notices
Improving our website, user experience, marketing effectiveness, and educational services
Protecting against abuse, fraud, unauthorized access, or misuse of our website or services
Complying with legal, regulatory, tax, accounting, or enforcement obligations when required

4. How We Share Information

We do not sell or rent personal information. We may share information only when reasonably necessary to operate our business, provide services, or comply with legal obligations.

With service providers who help us operate the website, manage communication, process payments, host systems, or provide analytics
With instructors, staff, or contractors who need the information to support student learning and service delivery
When required to comply with law, regulation, court order, lawful request, or to protect rights, safety, and property
As part of a business transition if the business structure changes, subject to appropriate confidentiality and legal safeguards

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to remember preferences, understand website traffic, improve performance, and measure marketing effectiveness.

Depending on the tools in use, these technologies may collect browser information, session details, approximate location information, device identifiers, and actions taken on the website.

Essential technologies that help core site functionality work properly
Analytics technologies that help us understand traffic and improve usability
Functional technologies that remember preferences or form interactions
Marketing or referral-tracking technologies where applicable

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, internal recordkeeping, resolving disputes, enforcing agreements, preventing fraud, and meeting legal or accounting requirements.

Retention periods may vary depending on whether you are an inquiring visitor, enrolled student, former student, referrer, or other contact.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards may include access controls, account protections, limited staff access, secure third-party tools, and monitoring of operational systems where appropriate. However, no website, internet transmission, or digital storage system can be guaranteed to be completely secure.

8. Your Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information we hold about you. You may also request that we update inaccurate information or stop certain types of non-essential communications.

If you would like to make a privacy-related request, contact us using the details below. We may need to verify your identity before processing certain requests.

Request access to the personal information we hold about you
Ask us to correct inaccurate or outdated information
Request deletion where legally and operationally appropriate
Opt out of promotional communications while still receiving essential service messages

9. Children’s Privacy

Our services are generally intended for adults and older students seeking French learning support for work, studies, immigration, and personal development. We do not knowingly collect personal information from children in a manner that violates applicable law.

If you believe personal information from a child has been submitted to us improperly, please contact us so we can review and take appropriate action.

10. Third-Party Services and Links

Our website and communications may include links to third-party platforms or integrations such as social media, messaging tools, payment services, or external scheduling and communication tools. Those third parties operate under their own privacy policies and practices.

We are not responsible for the privacy practices of third-party services that we do not control. We encourage you to review their privacy terms before sharing information through those services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, operational practices, or legal obligations. When we make material updates, we will revise the effective date shown on this page.

Your continued use of the website or services after an updated policy is posted means the updated version will apply to future interactions, subject to applicable law.

12. Contact Us About Privacy

If you have questions about this Privacy Policy or would like to make a privacy-related request, you can contact Prep French Classes using the details below.

Phone

+1 (365) 604-5678